Business Analysis · Process Design · AI

Fix the process first. Then let AI amplify it.

I help startups and growing businesses analyse their operations, redesign their processes, and deploy AI — in that exact order. No shortcuts, no hype, just systems that work.

01 — Method

A three-stage methodology. Deliberately sequential.

Each stage earns the right to the next.

  1. 01

    Business Logic

    Before touching a tool or workflow, I map what the business needs to achieve and where it leaks value. Every recommendation is grounded in commercial reality — not what's technically interesting.

  2. 02

    Process Architecture

    Good automation on a bad process gives you faster errors. Using Lean and BPR principles, I redesign workflows from first principles before any technology is introduced.

  3. 03

    Technological Amplification

    Only once business logic is clear and the process is sound do I bring in GenAI, automation, and analytics — as amplifiers of a proven system that pays for itself.

02 — Services

What I do for growing businesses

03 — Selected work

Real deployments. Documented outcomes.

Not hypotheticals — systems built, shipped, and measured.

See all case studies

04 — Blueprints

Concrete automation scenarios for your industry.

Detailed blueprints showing exactly what gets automated, how it works, and what outcomes to expect — before you spend a rupee.

05 — Experience

Where I've worked

Co-Founder & CTO Uniserved 2013 – Present · Bengaluru
  • Built the company's end-to-end operational and technology infrastructure from day one.
  • Developed and institutionalised the three-stage scaling methodology.
  • Led all digital transformation and IT strategy, including production GenAI deployments.
  • Applied advanced statistical and decision-science methods (IIT Delhi 2023–24) to introduce analytics-led decision-making across operations and strategy.
  • Designed and documented service delivery processes end-to-end — from onboarding through fulfilment and review — creating repeatable systems that scale without constant oversight.
Transformation Consultant TCS 2009 – 2013
  • Delivered large-scale business transformation engagements — process re-engineering, IT strategy, operating model redesign.
  • Conducted operational diagnostics to identify inefficiencies and design improvement roadmaps.
  • Worked directly with C-suite stakeholders to drive change across complex organisations.
  • Contributed to pre-sales and solution architecture activities.
Content Writer eClerx 2006 – 2007
  • Produced professional content and documentation in a structured BPO environment.
  • Developed early discipline in process adherence, quality standards, and client deliverables.
06 — Education

Formal credentials

Start with an honest conversation.

Tell me what you're working on. I'll tell you honestly whether I can help.

Book a free audit
07 — Contact

Get in touch